Sent:                                    01 August 2017 09:15


Subject:                                Advice After Reports Of A Telephone Fraud 01/08/2017 09:15:16 [187089]


In The Know Surrey and Sussex Header

Advice after reports of a telephone fraud

This is a message sent via In The Know - Surrey and Sussex. This information has been sent on behalf of Surrey Police

(Please do not reply or forward this email directly; please use the Reply, Share buttons at the bottom of this message)

Message sent by

Mark Howells (Surrey Police, Crime Reduction Advisor, Tandridge, Reigate and Banstead)


Advice after reports of a telephone fraud

You are advised to be vigilant following a recent fraud which has seen offenders pose as police officers over the phone before sending couriers to collect money from their homes.

A person claiming to be from either Surrey Police or the Metropolitan Police explained that there had been fraudulent activity in their bank accounts, either with items being illegally purchased or with bank transactions being deleted from their statements.

Victims were told the bank was involved with the scam and subsequently told to withdraw a large sum of money. It was then arranged for a courier to collect the money from their address as the notes were ‘counterfeit’. 

These fraudsters tend to target the most vulnerable members of our society, in particular the elderly, and do come across as very plausible on the phone. They may even know some of your personal details, such as a name or an address which can be easy to obtain from a phonebook or voters register.

The Police will NEVER instruct you to withdraw money over the phone. If you are ever suspicious of a call, hang up immediately and wait five minutes to ensure your line is clear or use a different telephone.

You can then call us on 101 to report the suspicious activity, or clarify whether you had actually been contacted by us.

Further advice can be obtained from the Action Fraud website:

or telephone Action Fraud on 0300 123 2040

Alternatively contact Surrey Crimestoppers, anonymously, on 0800 555 111.


Be safe and cautious of any cold call to you.


Mark Howells

Crime Reduction Advisor

Eastern Police Division

Please use the buttons below or click these links to Reply to, Rate or Forward this message. Do not reply or forward using your standard email functions.


In The Know Surrey and Sussex Footer

Surrey Police - In The Know Surrey and Sussex Footer

Sussex Police - In The Know Surrey and Sussex Footer

NHWN - In The Know Surrey and Sussex Footer

NHA - In The Know Surrey and Sussex Footer

In The Know Surrey and Sussex Footer


You are receiving information from Surrey Police because you share your information with them. To change who can see your information, choose a simpler email format or to unsubscribe completely click here.

This e-mail communication makes use of a "Clear Image" (gif) to track results of the e-mail campaign. If you wish to turn off this tracking for future e-mails, you can do so by not downloading the images in the e-mail itself.