Sent: 23 May
Tech-Support Scammers Using Wannacry Attack To Lure Victims 23/05/2017 20:11:59
Tech-Support Scammers using WannaCry attack to lure victims
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Action Fraud (Action Fraud,
has received the first reports of Tech-Support scammers claiming to be
from Microsoft who are taking advantage of the global WannaCry ransomware
One victim fell for the
scam after calling a ‘help’ number advertised on a pop up window. The
window which wouldn’t close said the victim had been affected by WannaCry
The victim granted the
fraudsters remote access to their PC after being convinced there wasn’t
sufficient anti-virus protection. The fraudsters then installed Windows
Malicious Software Removal Tool, which is actually free and took £320 as
It is important to
remember that Microsoft’s error and warning messages on your PC will
never include a phone number.
will never proactively reach out to you to provide unsolicited PC or
technical support. Any communication they have with you must be initiated
How to protect yourself
- Don't call numbers from pop-up messages.
- Never allow remote access to your computer.
- Always be wary of unsolicited calls. If you’re
unsure of a caller’s identity, hang up.
- Never divulge passwords or pin numbers.
- Microsoft or someone on their behalf will never
If you believe you have already been a victim
- Get your computer checked for any additional
programmes or software that may have been installed.
- Contact your bank to stop any further payments
Report fraud and cyber crime to Actionfraud.police.uk
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